Got Questions? We've Got You Covered
1
What is GreenVibe Clinic?
GreenVibe Clinic is an Australian healthcare provider that offers telehealth consultations with AHPRA registered professionals to help patients explore all treatment options with knowledge.
2
Are your healthcare professionals qualified?
Yes, all our doctors and healthcare professionals are AHPRA-registered and hold current Australian medical credentials.
3
Is GreenVibe Clinic available throughout Australia?
Yes, we provide telehealth consultations and delivery services Australia-wide through our secure online platform.
4
Which health concerns do you support?
Our healthcare professionals provide support for various concerns, including sleep difficulties, physical wellness, daily functioning, quality of life, mental wellbeing and emotional health.
5
What distinguishes GreenVibe Clinic?
Our approach combines professional healthcare with personalised attention. We prioritise listening to patients, providing evidence-based treatments and maintaining ongoing support throughout your healthcare journey.
6
How does the eligibility assessment work?
Our online assessment takes approximately 30 seconds to complete and helps determine whether our services are suitable for your healthcare needs.
7
What is the consultation booking process?
Following successful eligibility assessment, you may book a telehealth consultation through our online system at your preferred time.
8
What occurs during the consultation?
During your private telehealth consultation, our healthcare professional will discuss your health requirements, address enquiries and explore appropriate treatment options.
9
What is the typical consultation duration?
We allocate sufficient time for each consultation to thoroughly understand your needs and provide comprehensive care.
10
Is a GP referral required?
Please contact our team to discuss your circumstances, and we will advise on specific requirements.
11
What should I have ready for my consultation?
Please have your relevant medical history and current medication details available for discussion with your healthcare professional.
12
Are follow-up consultations available?
Yes, we provide regular review consultations to monitor your progress and adjust care as necessary.
13
How does your delivery service operate?
Our partner pharmacies offer delivery services Australia-wide. Delivery fees and timeframes vary by location.
14
Is the delivery packaging discreet?
Yes, all deliveries utilise plain, unmarked packaging to ensure your privacy.
15
What are the consultation costs?
Please get in touch with our team regarding the current consultation fees. We endeavour to maintain accessible pricing.
16
Do you offer transfer patient benefits?
Yes, we provide competitive rates for patients transferring their care to GreenVibe Clinic.
17
Which payment methods do you accept?
We offer secure payment options through our verified payment system for both consultations and prescriptions.
18
What are your delivery timeframes?
Our partner pharmacies offer delivery services Australia-wide. Delivery fees and timeframes vary by location.
19
What is the prescription renewal process?
Contact our healthcare team via your secure patient portal to arrange prescription renewals whilst maintaining continuity of care.
20
Is support available between appointments?
Yes, patients may access support through our secure patient portal, and our healthcare team is available to address concerns.
1
How does the eligibility assessment work?
Our online assessment takes approximately 30 seconds to complete and helps determine whether our services are suitable for your healthcare needs.
2
What is the consultation booking process?
Following successful eligibility assessment, you may book a telehealth consultation through our online system at your preferred time.
3
What occurs during the consultation?
During your private telehealth consultation, our healthcare professional will discuss your health requirements, address enquiries and explore appropriate treatment options.
4
What is the typical consultation duration?
We allocate sufficient time for each consultation to thoroughly understand your needs and provide comprehensive care.
5
Is a GP referral required?
Please contact our team to discuss your circumstances, and we will advise on specific requirements.
6
What should I have ready for my consultation?
Please have your relevant medical history and current medication details available for discussion with your healthcare professional.
7
Are follow-up consultations available?
Yes, we provide regular review consultations to monitor your progress and adjust care as necessary.
1
How does your delivery service operate?
Our partner pharmacies offer delivery services Australia-wide. Delivery fees and timeframes vary by location.
2
Is the delivery packaging discreet?
Yes, all deliveries utilise plain, unmarked packaging to ensure your privacy.
3
What are the consultation costs?
Please get in touch with our team regarding the current consultation fees. We endeavour to maintain accessible pricing.
4
Do you offer transfer patient benefits?
Yes, we provide competitive rates for patients transferring their care to GreenVibe Clinic.
5
Which payment methods do you accept?
We offer secure payment options through our verified payment system for both consultations and prescriptions.
6
What are your delivery timeframes?
Our partner pharmacies offer delivery services Australia-wide. Delivery fees and timeframes vary by location.
7
What is the prescription renewal process?
Contact our healthcare team via your secure patient portal to arrange prescription renewals whilst maintaining continuity of care.
8
Is support available between appointments?
Yes, patients may access support through our secure patient portal, and our healthcare team is available to address concerns.